Help Center

What beta mean?  

During the MdBy beta, we are only inviting select groups of our community to come in and create books, wall art, and gifts. During this time, we are offering deep discounts and hoping to get feedback from you, our early adopters, on your experience. Not all our products will be available. 

 

When will the MdBy beta end? 

Our official launch will be in early 2023 and the beta will end at that time 

 

Can I use Blurb tools to create a MdBy book? 

Currently, you can only use MdBy’s web-based editor to create MdBy books, framed prints, and gifts. 

 

Can I sell my MdBy books on the Blurb bookstore? 

Unlike Blurb, MdBy is not a distribution platform. So, you cannot sell your MdBy books on the Blurb bookstore. 

 

Where do I give feedback? 

We’d love to hear about your creation experience and your final product(s)Please fill out this short survey to help make MdBy the best experience it can be. 

 

Can I order during the MdBy beta from outside of the United States? 

During the Limited Preview, we are only able to ship to the United States and Canada and will only be accepting payment in U.S. dollars. In 2023, we will add the capability to ship to most other countries and will accept payment in different currencies. 

 

Where can I get support? 

Please email support@mdby.com if you have any questions. We’re more than happy to help.